Return Policy

All Sales Final Policy

At SkinGlow, we are committed to providing high-quality skincare products at discounted prices. Due to the nature of our products and our commitment to health and safety standards, all sales are final.

Why We Don't Accept Returns

As a skincare retailer, we prioritize the health and safety of all our customers. Once a product leaves our facility, we cannot guarantee its condition or storage, making it unsafe to resell returned items. This policy helps us maintain the highest quality standards for every customer.

Exception: Shipping Damage

We understand that accidents happen during shipping. If your product arrives damaged due to shipping, we will gladly replace it or issue a refund.

To report shipping damage:

• Contact us within 48 hours of delivery
• Provide photos of the damaged product and packaging
• Include your order number
• Email us at [your email address]

We will review your claim and arrange for a replacement or refund if the damage is confirmed to be shipping-related.

Quality Guarantee

While we cannot accept returns, we stand behind the quality of our products. All items are carefully inspected before shipping to ensure you receive products in perfect condition.

Questions Before You Buy?

If you have any questions about a product before purchasing, please contact us at [your email address]. We're happy to help you make the right choice for your skincare needs.